How To Enable Holidays For The First Time

This how-to guide is only for the first time creating a Holiday

1) Log in to the Onepbxcloud website using Admin Credentials  https://voice.onepbxcloud.com

2) Go to the Timing tab and select the Holiday option

3) Click Add New orange button on the upper right corner to create a new Holiday

4) Fill in all the information and click Create (I will use as an example the Memorial Day)

5) Once the holiday is created, expand Timing tab and select Holiday Group tab

6) Click Add New orange button on the upper right corner to create a new Holiday Group

7) Give a name to the Holiday Group, then you select the Holidays that you have previously created (for this example the group will be called Holiday)

8) Now go to the Call Routing tab DID Routing option

9) Select Update icon located on the left side of the screen. If you have more than 1 number, select Update icon related to the Main Number where all the calls are being received

10) Go to Holiday Configuration. Click Allow Holiday option and select the Holiday that you have previously created in Holiday Group. In Holiday Destination select the option that best suits you (in this example we’ll use Voice mail Extension). Finally in Holiday Extension select the option that best suits you, sometimes there is only 1 option to choose (in this example we need to select an extension #). Go to the bottom of the page and click Update

11) If you have followed all the steps correctly, the Holiday should be correctly configured at this point and you will get the following message

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