How To Add New Holidays

How To Add New Holidays

     1) Log in to the Onepbxcloud website using Admin Credentials  https://voice.onepbxcloud.com























2) Go to the Timing tab and select the Holiday option



























3) Click Add New orange button on the upper right corner to create a new Holiday



         4) Fill in all the information and click Create (I will use as an example the Memorial Day). Then select Holiday Group (In this example, the created Holiday Group name is “Holiday”). If when selecting the Holiday Group no option appears, refer to the guide: “HOW TO ENABLE HOLIDAYS FOR THE FIRST TIME”.




















      5)Now go to the Call Routing tab DID Routing option






























6) Select Update icon located on the left side of the screen. If you have more than 1 number, select Update icon related to the Main Number where all the calls are being received
























7) Go to Holiday Configuration. Check that Allow Holiday option is enabled, if not enable it. Select the Holiday that you have previously created in Holiday Group. In Holiday Destination select the option that best suits you (in this example we’ll use Voice mail Extension). Finally in Holiday Extension select the option that best suits you, sometimes there is only one option to choose (in this example we need to select an extension #). Go to the bottom of the page and click Update.


8) If you have followed all the steps correctly, the Holiday should be correctly configured at this point and you will get the following message.







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